Our loyalty platform consists of 3 main components.
Membership
- Membership acts as the digital brain behind your loyalty programme. It captures customer data every time someone signs up, makes a purchase, redeems a reward, or interacts with your business.
- A customer database gives you visibility and control.
- You begin to understand who your customers are, how often they visit and many more
- Choose between a Single-Tier or Multi-Tier Membership structure - with the flexibility to segment your members into groups.
Rewards & Redemption
- Reward using digital stamp card or point based system (Eg $1.00 to 1 point).
- 3 common categories of rewards that businesses use to drive customer engagement - Physical items, Complimentary Services or Vouchers & Discounts
- Your members can view your rewards and perform redemption when they have collected enough points.
- Multiple Touch Points for reward - New member sign up, Points / Stamps Redemption, Birthday Surprises, Referral Incentives and many more.
Loyalty Marketing
- Run targeted campaigns to specific segments, such as Dormant customers, High spenders, Product-specific buyers
- Marketing Automation allows you to engage with customers without lifting a finger every day such as sending birthday greetings automatically.
- Boost sales with a time-limited promotional campaign.
- Gain insights into which promotions are driving the most results.
Loyalty Features and Benefits
Point Based Loyalty / Digital Stamp Card
Define Your Rewards
Digital Membership Card
Marketing Automation
Member Tiering
Refer A Friend Program
No Installation & Apps Required
Marketing Automation
Setup Your Promotion and Send Targeted Messages
Integration Available
Conduct Surveys
Reports
Loyalty Feature FAQ
No additional software or hardware is required. It is a web based platform. As merchant, you only require a web browser and internet connection. Same goes to customers.
No installation required. Our platform run independently.
Yes, you can. Request for a demo here. Then we will setup a free trial to test which include the full system features. It allows you to capture up to 10 members and send up to 20 free SMS messages.
You can purchase packages for additional members. Please contact us for details.
Generally any brick & mortar business such as
Food & Beverage business
Salon,Spas & Beauty Centers
Retail
and many more
Yes you can. We have member tiering where you can set your own VIP member group and customised it as your wish.
You can set as many as your wish. We have report that show which reward is more popular.
Yes you can. You can setup promotion only for VIP members and send sms to VIP members only.
Yes it is suitable. We have a batch processing available where you can upload the list of transactions daily.
It is an additional module where you can run subscription service. For example, if you are in the F&B industry and 1 cup of coffee is RM12.00. You can put a subscription where you collect RM 100.00 for 10 cups of coffee. For each visit, members can deduct off their current subscription.
It's easy to get started
Need our help?
Call us anytime at +603-76699123 / +6010-2190123
Email us at sales@onewayloyalty.com(Sales Team) / support@onewayloyalty.com(Support Team)
Web 123 Sdn Bhd
B-18-13, Tower B, Complex Atria Damansara, Jalan SS 22/23, Damansara Jaya,
47400 Petaling Jaya, Selangor, Malaysia.